Contact us and request a quote

Call, email or use the secure form. We reply with the likely fault, the price band and how to send your device.

Request a free consultation Call 020 7064 4996

Phone and email

General enquiries, Mon–Sat 9am–6pm020 7064 4996
Emergency line, outside business hours020 7237 6805
Emailsupport@physicaldatarecovery.co.uk
Courier and delivery questionscourier@physicaldatarecovery.co.uk

Lab address

Creative IT (UK) Ltd
Unit 1, 80 Willow Walk
London SE1 5SY
United Kingdom

Monday to Saturday, 9am–6pm. Visits by appointment.
Sundays: emergency line only.

Open in Google Maps

Outside London? See how to post your drive.

Recovered files being checked on a laptop — We check recovered files with you before anything is returned.

Ready to send it in? Book your job online

Already know you want us to recover your data? Book the job directly and you'll get an email confirmation with your job number straight away. Then post or courier the device to us, or drop it off at the lab.

Data Recovery Service Form Full details: the device, what happened and the files you need most. Best for hard drives, SSDs, RAID, NAS and ransomware. Book a data recovery job → Basic Form Just your contact details and a short description. Quick to fill in on a phone. Quick booking →

Send us the details

The first conversation is free. We'll tell you whether the fault looks physical or logical, which price band it falls into, and how to send the device.

General enquiries, Mon–Sat 9am–6pm020 7064 4996
Emergency line, outside business hours020 7237 6805
Email, usually answered within the hour during opening timessupport@physicaldatarecovery.co.uk

If a drive is clicking, buzzing or not spinning, switch it off now. Every extra power-on can scratch the platters.

Request a free consultation

Tell us what happened and we'll reply with the likely fault, the price band and how to get the drive to us. Fields marked optional can be left blank.

Your name

Company (optional)

Phone (optional)

Postcode (optional)

Anywhere in England, Scotland, Wales or Northern Ireland.

Type of device

Make and capacity (optional)

What happened?

How will you get the device to us?

Post or courier Drop off in London Not sure yet

How urgent is it?

Standard Urgent, business critical

I agree that Physical Data Recovery may use these details to reply to my enquiry, as described in the privacy notice.

Sent over an encrypted connection. We never share your details.