Data Recovery Case Studies

Explore our real-world success stories of recovering critical data from damaged storage devices across various industries and scenarios.

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Our Recovery Success Stories

Browse through our collection of case studies to see how we've helped clients recover from data disasters.

Financial Firm RAID 5 Recovery

Financial Services March 2025 12TB

A failed RAID 5 array with two degraded drives containing critical transaction records for a London investment bank.

Challenge

Two drives in the 8-drive array had failed simultaneously, and the controller had incorrectly rebuilt the array causing further corruption.

Solution

Our engineers created sector-by-sector images of all drives, reconstructed the RAID parameters manually, and extracted the intact file system.

Result

100% of financial records recovered within 48 hours, allowing the firm to meet regulatory reporting deadlines.

"The team worked through the night to recover our trading records. Their expertise saved us from potential regulatory fines and client lawsuits."

CT
Christopher Taylor

CIO, Sterling Financial Group

Water-Damaged SSD in Research Lab

Scientific Research January 2025 2TB

A research facility's SSD containing 18 months of experimental data was submerged in a laboratory flood.

Challenge

The Samsung SSD had severe water damage with corrosion on the controller board and NAND chips. Previous attempts at recovery had failed.

Solution

After careful cleaning in our cleanroom, we transplanted the NAND chips to a donor board and reconstructed the data using specialized tools.

Result

92% of research data recovered, including all critical datasets needed for the team's upcoming publication.

"Losing this data would have set back our cancer research by nearly two years. The recovery was nothing short of miraculous."

DR
Dr. Rebecca Simmons

Lead Researcher, Cambridge Biomedical

Failed Boot Drive for E-commerce Site

E-commerce November 2024 1TB

A Seagate hard drive containing the database and custom code for an online store failed during a peak sales period.

Challenge

The drive had head crash damage with multiple bad sectors in critical areas of the platters. The client had no recent backups.

Solution

We replaced the damaged read/write heads in our cleanroom and used specialized equipment to recover data from the damaged sectors.

Result

Full recovery of the MySQL database and all custom PHP code, allowing the store to resume operations with only 8 hours of downtime.

"This recovery saved us from losing £250,000 in Black Friday sales. Worth every penny of the recovery cost."

MJ
Michael Johnson

CEO, GadgetGuru UK

Hospital Patient Records Server

Healthcare August 2024 24TB

A Dell PowerEdge server hosting patient records suffered a power surge that damaged multiple components.

Challenge

The RAID controller and two drives were electrically damaged, and the hospital needed immediate access to patient records.

Solution

We performed emergency recovery, repairing the damaged drives and reconstructing the RAID 6 array without the original controller.

Result

All patient records recovered within 36 hours, ensuring uninterrupted care and maintaining HIPAA compliance.

"Their rapid response and expertise allowed our staff to continue providing care without compromising patient safety."

LW
Dr. Lisa Wong

CTO, Royal London Hospital

Failed SSD in Video Production

Media Production June 2024 4TB

A Crucial SSD containing raw footage for a documentary series became inaccessible during final editing.

Challenge

The SSD's controller had failed, and the production company faced contractual penalties if they missed their delivery deadline.

Solution

We bypassed the faulty controller and read data directly from the NAND chips, then reassembled the data using flash translation layer analysis.

Result

100% of the video footage recovered in time for the final edit, allowing the series to air as scheduled on Netflix.

"We had exhausted all other options. These experts saved our £2 million production from complete disaster."

SP
Sarah Patel

Producer, Horizon Media

Law Firm Document Recovery

Legal Services April 2024 8TB

A law firm's document management server failed during a critical merger negotiation.

Challenge

The RAID 10 array had experienced multiple member drive failures, and the firm needed privileged client documents recovered under strict confidentiality.

Solution

Working under NDA, we recovered data from the failed drives and reconstructed the array in an isolated secure environment.

Result

All legal documents recovered with full chain of custody documentation, allowing the £500 million merger to proceed.

"Their discretion and technical skill were exactly what we needed during this sensitive situation."

TH
Thomas Harrison

Senior Partner, Harrison & Chase

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