Our Proven 5-Step Data Recovery Process

Trusted by businesses and individuals across London with a 95% success rate

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Transparent, Professional Data Recovery

Every data loss situation is unique, which is why we've developed a meticulous recovery process that combines technical expertise with clear communication at every stage. Our certified engineers follow these proven steps to maximize your chances of successful data retrieval.

Technician evaluating storage device
1

Free Diagnostic Evaluation

We begin with a comprehensive assessment of your storage device to determine the exact nature of the problem:

  • No-risk evaluation: No obligation to proceed
  • Detailed diagnosis: Identify failure mode (physical, logical, or firmware)
  • Transparent quote: Fixed-price estimate with no hidden fees
  • Priority service: Emergency evaluations available
Typically completed within 4-8 hours
Engineer working in cleanroom
2

Cleanroom Device Assessment

For physical recoveries, we conduct in-depth analysis in our Class 100 cleanroom:

  • Component-level inspection: Microscopic examination of drive components
  • Electronics testing: PCB and firmware diagnostics
  • Platter assessment: For mechanical hard drive failures
  • Recovery plan: Customized approach for your specific case
Usually completed within 24-48 hours
Data recovery in progress
3

Specialized Data Recovery

Our certified engineers perform the necessary recovery procedures:

  • Physical repairs: Head replacements, motor repairs, PCB swaps
  • Advanced imaging: Sector-by-sector cloning of damaged media
  • Logical recovery: File system reconstruction
  • Specialized techniques: For SSDs, RAID arrays, and encrypted devices
Varies by case (1-5 days typical)
Technician verifying recovered data
4

Comprehensive Data Verification

We ensure your recovered data meets our quality standards:

  • File integrity checks: Validate recovered files
  • Structure verification: Confirm directory hierarchy
  • Client review: Sample files provided for approval
  • Security scanning: Malware and virus checks
Typically 4-12 hours
Secure data delivery
5

Secure Data Delivery

Your recovered data is returned through your preferred method:

  • Encrypted storage: New external drive with 256-bit encryption
  • Secure transfer: SFTP or encrypted cloud options
  • Original media: When possible and requested
  • Certified destruction: Of temporary files upon request
Immediate upon client approval

Why Clients Trust Our Data Recovery Process

No Recovery, No Fee

You only pay if we successfully recover your files. Our free evaluation comes with no obligation.

ISO-Certified Cleanroom

Class 100 cleanroom (ISO 14644-1 certified) for safe handling of damaged storage media.

Certified Engineers

Our team averages 12+ years experience with manufacturer-specific training.

GDPR Compliant

Full confidentiality with secure chain of custody and NDA options available.

Our London Cleanroom Facility

Our Central London facility houses one of the most advanced data recovery cleanrooms in the UK:

  • Class 100 Cleanroom: <100 particles per cubic foot (ISO 14644-1 certified)
  • Advanced Equipment: Includes PC-3000, DeepSpar, and other professional tools
  • Microscopic Workstations: For precision component-level repairs
  • 24/7 Security: Biometric access and CCTV monitoring
  • Dedicated Areas: Separate zones for mechanical, electronic, and logical recoveries
View Our Cleanroom Gallery
Our Class 100 cleanroom facility

Need Emergency Data Recovery?

Whether you're dealing with water damage, clicking hard drives, or a failed RAID array, our team is available 24/7 for emergency recoveries. We serve businesses and individuals across London and the UK.

Get a Free Evaluation Call 020 7987 6543